A: If there is something wrong with your rental item, you MUST call us to let us know. If it is during regular business hours just call our store at 303-388-5971. We will either fix the item or have you return it to us same day so you won't be charged. If it is after business hours you must call the emergency number listed on your invoice and let us know that the item is faulty. If you tell us after your event that an item didn't work, we will not refund the cost of the rental.

A: We recommend placing your order at least (2) weeks before your event. It is recommended to place your order as soon as you can - remember you can always edit your order.

A: We require final changes 48 hours before your event by 12 noon. For example: if your delivery is on a Friday - your last chance to make changes is Wednesday by 12 noon.

A: For customer pickup orders, you can pay ahead of time over the phone or when you arrive to pickup the items. For delivery orders, we need payment 48 hours before delivery.

A: All major credit cards (Visa, MasterCard, American Express, Discover).

A: Yes, the best way to change your order is to call us. You can also reply to the email confirmation we send you.

A: Yes, delivery is priced out according to the zipcode we are delivering to and the timing required for delivery and pick up.

A: Set up is not included. We will delivery your rental items to a predetermined location and stack them in a nice pile. Everything will be wrapped/weather proof. Set up is a service we offer for tables and chairs - $4 per table and $2 per chair. Our drivers will not touch linens. We do not offer cleanup services.

A: Our typical delivery window is 8am-5pm. If you would like to call us day of, we can give you a smaller window. Smaller delivery windows and exact time deliveries are available upon request for additional fees.

A: We have a built-in, non-refundable damage waiver that you pay with every order. This covers most broken items. If the amount of damage is more than your damage waiver, we will bill you for any items. The damage waiver does not cover lost or stolen items.

A: We do not have an order minimum. Some items do have minimums however; like glassware, dinnerware, and flatware.

A: For a customer pickup - if you let us know while you are in our store that you won't be needing something we can remove it while you are here. For deliveries - you must be present to tell the driver you won't be needing the item(s). Keep in mind: once the items have left our building and are in your hands, we are no longer able to rent them, therefore we aren't able to refund items we don't have in the building.

A: No, however you will need to let us know where you would like us to leave the items. We can leave rental items on your porch, patio, by the front door etc.

A: Yes, but many venues and public parks will require you to be in and out at specific times. This will cause the price of your delivery to increase. We must have a first & last name of a contact person at the venue and a phone number to confirm all delivery times and dates.

A: We do not require a deposit on party rental items, however we do require a credit card to hold/reserve items. Our tent department requires a deposit on tent orders.

A: We can pickup items after your party, however it will increase the price of delivery.

A: No, the damage waiver is not refundable.

A: Please scrape food from plates and dump liquids from glasses. You do not need to wash any plates, flatware, or linens - we have a talented team of employees who do this.

A: No, please visit our showroom anytime to start planning your event!

A: We consider anything under 5 days a one day rental. If your delivery is on Friday and we pickup everything Monday or Tuesday it would be considered a one day rental.

A: Our glassware comes wrapped in racks, so we cannot break up the rack sizes. Flatware and plates come in quantities of 5 - but sometimes it is nice to have a few extras!

A: The best way to place an order is to call or come in to our showroom!

A: We are located on E. Virginia Ave in Glendale, CO. We are behind the Super Target off of Colorado Blvd and Alameda Ave.